Intercultural training means much more than merely conveying superficial knowledge about different rules and ways of behavior in different cultures. Simply reading a reference book will not do!
To learn intercultural competencies it is, according to Hofstede, (1997a:320) necessary to
become aware of one's own culturally based "mental programming"
acquire knowledge about the other culture in question, and
acquire the capabilities that enable you to actually apply that knowledge.
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