Intercultural training means much more than merely conveying superficial knowledge about different rules and ways of behavior in different cultures. Simply reading a reference book will not do!

To learn intercultural competencies it is, according to Hofstede, (1997a:320) necessary to

• become aware of one's own culturally based "mental programming"

• acquire knowledge about the other culture in question, and

• acquire the capabilities that enable you to actually apply that knowledge.

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